Terms and Conditions of Use and Sale

Last Updated: September 2026

Welcome to The Good Prepper Inc. ("The Good Prepper," "TGP," "we," "us," or "our").

These Terms and Conditions of Use and Sale ("Terms") govern your access to and use of thegoodprepper.com and related landing pages operated by The Good Prepper (collectively, the "Website"), as well as purchases initiated through the Website and completed through an associated checkout.

By accessing or using the Website or placing an order through an offer presented on the Website, you agree to these Terms.

If you do not agree with these Terms, please do not use the Website or place an order through it.

1. Acceptance and Eligibility

You must have the legal capacity to enter into a binding agreement to make a purchase through the Website.

If you use the Website or place an order on behalf of a company, organization, or other entity, you represent that you are authorized to act on its behalf and bind it to these Terms.

Your use of the Website is also subject to the policies and product-specific terms referenced in these Terms, including, where applicable, our:

  • Privacy Policy;
  • Disclaimer;
  • Shipping Policy;
  • Refund & Return Policy; and
  • Warranty & After-Sales Support terms.

2. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Website, products, operations, business practices, or applicable legal requirements.

The Last Updated date at the top of this page identifies the current published version.

Changes generally apply prospectively after publication.

The terms, promotional guarantees, pricing, and product-specific conditions applicable to a completed purchase include those presented with the applicable offer at the time the purchase was made.

Material changes published after your purchase will not retroactively reduce an express money-back guarantee or written warranty that applied to that completed purchase.

3. Product Information, Pricing and Availability

Product Descriptions

We make reasonable efforts to provide accurate descriptions, images, specifications, quantities, package information, and other details concerning products offered through the Website.

Product packaging, colors, minor design details, manufacturers, components, accessories, or packaging configurations may change from time to time without materially changing the product.

Website content may occasionally contain errors, omissions, or outdated information.

If we discover a material error affecting a product or order, we reserve the right to correct it and, where necessary, provide an appropriate resolution.

Pricing

Unless expressly stated otherwise, prices are displayed in U.S. dollars.

Prices, packages, discounts, bonuses, and promotional offers may change before an order is placed.

The price displayed when you complete your purchase will generally control, subject to correction of obvious pricing or technical errors.

Applicable taxes and shipping or handling charges, if any, will be displayed as part of the ordering process.

Availability

All products are subject to availability.

We may limit quantities where reasonably necessary because of inventory, promotional limits, shipping restrictions, suspected fraud, resale activity, or other legitimate business reasons.

We may decline or cancel an order where reasonably necessary because of:

  • Product unavailability;
  • An obvious pricing or listing error;
  • Payment authorization failure;
  • Suspected fraud or unauthorized payment activity;
  • Shipping restrictions;
  • Violation of stated quantity limits; or
  • Other legitimate legal or fulfillment reasons.

If we cancel a paid order before shipment, the applicable amount paid for the cancelled merchandise will be refunded.

4. Product-Specific Offers, Promotions and Bonuses

Different products sold through the Website may have different:

  • Money-back guarantee periods;
  • Return requirements;
  • Shipping terms;
  • Warranty coverage;
  • Bonuses;
  • Package configurations;
  • Promotional pricing; and
  • Other product-specific conditions.

Those product-specific terms form part of the applicable offer.

If a product-specific offer or written policy gives you more favorable rights than a general provision of these Terms, the more favorable product-specific term will control for that purchase.

Promotional bonuses may be physical or digital and may be subject to product-specific return or retention rules stated on the applicable offer page or in the applicable Refund & Return Policy.

Promotional offers may be modified or discontinued prospectively at any time, subject to honoring the terms applicable to completed purchases.

5. Orders, Checkout and Payment

Order Confirmation

After placing an order, you may receive an electronic order confirmation.

An automated confirmation means that your order has been received. It does not necessarily mean that the order has completed all payment, fraud-prevention, inventory, shipping-eligibility, or fulfillment checks.

Checkout and Payment Providers

Purchases presented through the Website may be completed through checkout, ecommerce, payment, financing, or installment providers used by The Good Prepper.

Available payment methods are those displayed during the applicable checkout.

We do not guarantee that every payment method will be available for every product or transaction.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charge for your order.

Payment information may be collected and processed directly by a third-party checkout or payment provider.

The provider's own terms and privacy practices may apply to services it provides independently.

Financing and Installment Payments

Where an installment or financing option is offered, additional terms imposed by the applicable payment or financing provider may apply.

Approval, payment schedules, financing charges, and other provider-specific conditions are determined by the applicable provider.

A refund may affect remaining scheduled payments in accordance with the provider's applicable procedures.

6. Shipping and Delivery

Physical-product purchases are subject to our Shipping Policy and any product-specific shipping terms displayed with the applicable offer.

Unless an applicable offer expressly states otherwise, physical products promoted through the Website are currently offered for delivery within the 48 contiguous United States.

Certain products cannot be shipped to PO Boxes or destinations restricted by carriers, product characteristics, or applicable transportation requirements.

Shipping Charges

Applicable shipping or handling charges, including free-shipping promotions, are displayed with the applicable offer or during checkout.

Processing and Delivery Estimates

Processing and delivery estimates may vary by product.

Where a specific product offer states a particular processing or shipping period, that representation applies to qualifying orders placed under that offer.

Delivery estimates after shipment may be affected by carrier operations, destination, weather, emergencies, transportation restrictions, or other circumstances outside our reasonable control.

Shipping Delays

We make reasonable efforts to ship orders within the period represented with the applicable offer.

If we determine that an order cannot be shipped within the applicable promised period, we will provide notice and available delay or cancellation options as required by applicable law.

Multiple Packages

Bundles and larger products may be shipped in multiple packages and may have different tracking numbers or delivery dates.

Lithium-Battery Products

Portable power stations, power banks, and certain other products contain lithium or lithium iron phosphate batteries and may be subject to special carrier, routing, packaging, labeling, and transportation requirements.

Do not independently return a lithium-battery product without first contacting Customer Support and following the applicable return instructions.

Risk of Loss

We remain responsible for fulfilling the order through delivery in accordance with applicable law and our Shipping Policy.

Nothing in these Terms is intended to eliminate rights you may have regarding merchandise that is lost, damaged, or not delivered.

7. Returns, Refunds and Money-Back Guarantees

Different products offered through the Website may carry different promotional money-back guarantees and return conditions.

The applicable Refund & Return Policy and product-specific offer govern:

  • The applicable return period;
  • Whether reasonable testing, use, tasting, or opening is permitted;
  • Which products or components must be returned;
  • Whether promotional bonuses may be kept;
  • Responsibility for return shipping;
  • Special transportation requirements;
  • Refund processing; and
  • Other return conditions.

For example, certain offers may provide a 60-day promotional guarantee while others may provide a 180-day promotional guarantee.

Some product-specific guarantees may permit reasonable use, testing, tasting, opening of a specified food package, or use of filter elements during the guarantee period.

Accordingly, there is no single 60-day unused-product rule applicable to every product offered through the Website.

If a product-specific promotional guarantee provides more favorable return rights than a general provision of these Terms, the product-specific guarantee controls.

Return Authorization

Contact Customer Support before returning a physical product.

Products may need to be returned to different warehouses, manufacturers, or processing facilities.

Do not assume that our business mailing address or the address on the original shipping label is the correct return destination.

Products containing lithium batteries may require special return-transportation procedures.

Refund Processing

Approved refunds are generally issued through the original payment method or applicable payment provider.

After we initiate a refund, additional processing time imposed by your card issuer, bank, checkout provider, financing provider, or other payment provider may apply.

Any product-specific refund-processing commitment stated with an applicable promotional guarantee will continue to apply to that offer.

8. Defective, Damaged, Missing or Incorrect Products

If a product arrives damaged, appears defective, is missing a component, or is not the product you ordered, contact Customer Support.

We may reasonably request information such as:

  • Order number;
  • Product name;
  • Product serial number where applicable;
  • Photographs;
  • Video;
  • Shipping-package photographs;
  • Error messages or display codes; and
  • A description of the issue.

Depending on the circumstances, an appropriate resolution may include:

  • Troubleshooting assistance;
  • Replacement of a component;
  • Replacement of an accessory;
  • Product replacement;
  • Refund; or
  • Another appropriate resolution.

Please retain the product, shipping carton, internal packaging, and other relevant materials until Customer Support provides instructions.

Do not consume food that appears contaminated, leaking, swollen, improperly sealed, or otherwise unsafe.

9. Warranties and After-Sales Support

A promotional money-back guarantee and a product warranty are different.

If a product includes an express written warranty, the applicable warranty period, coverage, exclusions, and available remedies will be stated in the applicable:

  • Product documentation;
  • Product manual;
  • Warranty card;
  • Product page; or
  • Written warranty terms.

Those product-specific warranty terms control.

Nothing in these Terms cancels an express written warranty or a consumer warranty or remedy that applicable law does not permit us to exclude.

For technical support, warranty information, and product assistance, please review our Warranty & After-Sales Support information where applicable.

10. Product Use and Safety

Products must be used, stored, maintained, charged, installed, prepared, filtered, or consumed in accordance with:

  • Product instructions;
  • Labels;
  • Manuals;
  • Warnings;
  • Manufacturer guidance;
  • Applicable safety information; and
  • Applicable laws.

Do not use a product for a purpose for which it was not designed.

Particular safety considerations may apply to:

  • Lithium batteries;
  • Portable power equipment;
  • Solar equipment;
  • Water-filtration systems;
  • Emergency food;
  • Canned food; and
  • Other preparedness products.

Actual performance may depend on environmental conditions, electrical load, source-water characteristics, storage, maintenance, sunlight, temperature, user operation, and other relevant factors.

Please review our Disclaimer for additional product-specific information.

11. Critical Medical and Emergency Use

Portable power products sold through the Website are not medical devices.

Customers should not rely on portable consumer power equipment as the sole emergency power source for life-support or other critical medical equipment without confirming compatibility, electrical requirements, backup requirements, and appropriate contingency arrangements with the relevant equipment manufacturer and an appropriate healthcare professional.

Preparedness products are intended to assist with preparedness and resilience but cannot eliminate all risks associated with an emergency or guarantee a particular emergency outcome.

12. Digital Products and Content

Some purchases or promotional offers may include digital books, reports, manuals, guides, videos, or other electronically delivered materials.

Unless expressly stated otherwise, digital content is provided for your personal, non-commercial use.

You may not reproduce, republish, distribute, resell, sublicense, publicly distribute, or commercially exploit our copyrighted digital content without permission.

Digital promotional products may be subject to different return rules from physical products, as described in the applicable Refund & Return Policy or promotional offer.

13. Intellectual Property Rights

Ownership

Unless otherwise indicated, the Website and its original text, graphics, logos, photographs, videos, designs, software, trademarks, and other content are owned by or licensed to The Good Prepper and are protected by applicable intellectual-property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for lawful personal and non-commercial purposes.

This license does not transfer ownership of any Website content or intellectual property.

You may not reproduce, distribute, modify, publicly display, commercially exploit, or create derivative works from Website content without authorization, except where applicable law expressly permits such use.

Trademarks

The Good Prepper names, logos, product names, and other marks displayed on the Website may be trademarks or other protected identifiers belonging to The Good Prepper, its affiliates, suppliers, or licensors.

You may not use those marks in a way that implies sponsorship, endorsement, affiliation, or authorization without appropriate permission.

Copyright Complaints and DMCA Procedure

We respect the intellectual-property rights of others.

If you believe material available through the Website infringes a copyright you own or are authorized to enforce, you may send a written copyright-infringement notice to our Copyright Contact.

A notice should include:

  • Identification of the copyrighted work claimed to have been infringed, or a representative list if multiple works are involved;
  • Identification and location of the material claimed to be infringing;
  • Information reasonably sufficient to allow us to locate the material;
  • Your name and contact information, including mailing address, telephone number, and email address;
  • A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or applicable law;
  • A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the copyright owner; and
  • Your physical or electronic signature.

Copyright notices may be sent to:

Copyright Contact — The Good Prepper Inc

Email: [email protected]

After receiving a sufficiently complete copyright complaint, we may remove or disable access to disputed material and take other appropriate steps consistent with applicable law.

Counter-Notices

If material you submitted was removed or disabled because of a copyright complaint and you believe the removal resulted from mistake or misidentification, you may submit a written counter-notice.

A counter-notice should include:

  • Identification of the material removed or disabled and the location where it appeared before removal;
  • A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled because of mistake or misidentification;
  • Your name, address, telephone number, and email address;
  • A statement consenting to the jurisdiction of the appropriate U.S. federal district court as required under applicable DMCA procedures;
  • A statement that you will accept service of process from the person who submitted the original infringement notification or that person's agent; and
  • Your physical or electronic signature.

Where applicable, material may be restored in accordance with applicable law unless the complaining party takes appropriate legal action.

Repeat Infringers

Where appropriate and applicable, we reserve the right to suspend or terminate access or business relationships involving persons or suppliers who repeatedly provide infringing material.

Cooperation With Legal Authorities

We will respond to valid legal process and cooperate with lawful requests concerning intellectual-property violations as required by applicable law.

14. Reviews and Other User Content

If the Website allows you to submit a review, testimonial, photograph, comment, survey response, or other content ("User Content"), you represent that:

  • You have the right to submit the content;
  • The content reflects your genuine experience or views where represented as such;
  • The content does not knowingly violate another person's intellectual-property, privacy, publicity, or other rights; and
  • The content is not knowingly unlawful, fraudulent, defamatory, or deceptive.

When you voluntarily submit User Content for publication, you grant The Good Prepper a non-exclusive, worldwide, royalty-free license to host, reproduce, display, format, and use that content in connection with operating, promoting, and improving our business, products, and services, subject to applicable law and any more specific permissions presented when the content is collected.

We may decline to publish or may remove User Content where reasonably necessary to enforce these Terms, protect rights, comply with law, or maintain the Website.

15. User Conduct and Prohibited Activities

You agree to use the Website only for lawful purposes.

You may not:

  • Use the Website in violation of applicable law;
  • Attempt to gain unauthorized access to the Website, systems, accounts, or networks;
  • Interfere with the operation or security of the Website;
  • Introduce malware or other harmful code;
  • Impersonate another person or entity;
  • Misrepresent your affiliation with another person or entity;
  • Engage in fraudulent payment or ordering activity;
  • Violate intellectual-property or other rights;
  • Submit knowingly unlawful, threatening, abusive, defamatory, fraudulent, or infringing content; or
  • Use the Website in a manner reasonably likely to harm the Website, The Good Prepper, or other users.

16. Website Disclaimer and Warranties

We make reasonable efforts to maintain the Website and provide accurate information, but Website content may occasionally contain errors, omissions, delays, or outdated information.

The Website is provided on an "as available" basis.

To the extent permitted by applicable law, we do not guarantee that the Website will always be uninterrupted, error-free, secure, or continuously available.

This Website disclaimer does not cancel or limit:

  • An express money-back guarantee;
  • An express written product warranty;
  • A product-specific commitment made with your purchase; or
  • A consumer right or implied warranty that applicable law does not permit us to exclude.

17. Limitation of Liability

To the fullest extent permitted by applicable law, The Good Prepper Inc., its affiliates, officers, directors, employees, agents, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to use of the Website or products purchased through it, including loss of profits, data, use, or other intangible losses.

To the extent permitted by applicable law, our aggregate liability arising from a particular purchase or product will not exceed the amount paid to The Good Prepper for the product or transaction giving rise to the claim.

These limitations do not apply to the extent liability cannot lawfully be excluded or limited.

Nothing in these Terms excludes or limits:

  • An express money-back guarantee;
  • An express written warranty;
  • Mandatory consumer-protection rights;
  • Liability for fraud or willful misconduct; or
  • Any other liability or remedy that applicable law does not permit us to exclude or limit.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless The Good Prepper Inc., its affiliates, and their respective officers, directors, employees, and agents from third-party claims, losses, liabilities, damages, and reasonable costs arising from:

  • Your unlawful use of the Website;
  • Your material violation of these Terms;
  • User Content you submit that infringes another person's rights;
  • Fraudulent conduct; or
  • Your unauthorized or unlawful misuse or modification of a product.

This section does not require you to indemnify The Good Prepper for claims resulting from The Good Prepper's own conduct where such indemnification is prohibited by applicable law.

19. Governing Law and Disputes

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles, except to the extent mandatory consumer-protection law requires otherwise.

Where legally enforceable, disputes arising from these Terms or use of the Website may be brought in an appropriate court located in Wyoming.

However, nothing in this section deprives a consumer of any non-waivable right to bring a claim in another jurisdiction or rely on mandatory consumer protections applicable to that consumer.

Before commencing formal legal proceedings, we encourage customers to contact Customer Support so that we have an opportunity to attempt to resolve the matter.

20. California Consumer Notice

California consumers may contact The Good Prepper regarding a complaint or request for information at:

The Good Prepper Inc

1910 Thomes Avenue

Cheyenne, WY 82001

United States

Email: [email protected]

California consumers may also contact the California Department of Consumer Affairs, Consumer Information Center, regarding consumer matters: California Department of Consumer Affairs, Consumer Information Center, 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834, telephone: 800-952-5210.

21. Termination or Suspension of Website Access

We may suspend or terminate access to the Website where reasonably necessary because of:

  • Material violation of these Terms;
  • Fraudulent or unlawful activity;
  • Security threats;
  • Abuse of Website systems; or
  • Other legitimate legal or operational reasons.

You may discontinue use of the Website at any time.

Termination of Website access does not cancel payment obligations arising from a valid completed purchase, subject to applicable refund, cancellation, chargeback, financing, and consumer-protection rights.

Sections that by their nature should survive termination, including intellectual-property, liability, dispute, and general provisions, will continue to apply as appropriate.

22. General Provisions

Severability

If a provision of these Terms is held invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

Where appropriate, an invalid provision may be interpreted or limited to the minimum extent necessary to make it enforceable.

Waiver

Failure to enforce a provision of these Terms does not constitute a waiver of that provision or of the right to enforce it later.

A waiver of one breach does not automatically waive another breach.

Entire Agreement

These Terms, together with the policies, product-specific offers, guarantees, and other terms incorporated by reference, constitute the agreement between you and The Good Prepper concerning use of the Website and purchases initiated through it.

Order of Precedence

If there is a conflict between these general Terms and a specific written promotional guarantee or product-specific policy applicable to your purchase, the product-specific provision will control to the extent of that conflict, particularly where it gives you more favorable rights.

Assignment

You may not assign your rights or obligations under these Terms in a manner that would materially affect our rights without our consent.

The Good Prepper may assign its rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable law.

Headings

Section headings are provided for convenience and do not independently alter the meaning of these Terms.

23. Contact Information

If you have questions about these Terms, an order, a product, or an applicable policy, please contact:

The Good Prepper Inc

Email: [email protected]

Business Mailing Address:

The Good Prepper Inc

1910 Thomes Avenue

Cheyenne, WY 82001

United States

The business mailing address above is not a general product return address. Please contact Customer Support before returning a product.