At offer.thegoodprepper.org (the "Website"), we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help! Please read our refund and return policy carefully.
Depending on the item purchased, your order may be covered by a 60-day, 180-day, or 365-day money-back guarantee. The guarantee period for your specific item is noted on the product page at the time of purchase.
Certain items are excluded from our return policy, including but not limited to:
To qualify for a return, items must meet the following conditions:
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 48h, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your bank's processing time.
*If you are not satisfied, we're going to make things right. However if we feel someone is unfairly taking advantage of us, we will have to cut you off. We have never had to do this, but it's worth mentioning.
Return shipping costs are non-refundable.
To initiate a return, you must contact our email address [email protected]. Returns that are not initiated through this email address will not be accepted or eligible for a refund.
Once your request is received, our team will provide detailed instructions on how to return your item, including the correct return address. Please do not send any products back without first receiving authorization, as unauthorized returns cannot be processed or refunded.
If you have any questions or concerns about this refund and return policy, please contact us at:
The Good Prepper Inc.
Email: [email protected]
We reserve the right to update or change our refund and return policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website after any modifications to this policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.