At thegoodprepper.com (the "Website"), we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help! Please read our refund and return policy carefully.
All our products have a 180 days money back guarantee. To be eligible for a return please see the time frame mentioned for the purchased item and please make sure the product meets the return conditions.
Certain items are excluded from our return policy, including but not limited to:
To qualify for a return, items must meet the following conditions:
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 48h, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your bank's processing time.
*If you are not satisfied, we're going to make things right. However if we feel someone is unfairly taking advantage of us, we will have to cut you off. We have never had to do this, but it's worth mentioning.
Return shipping cost will be paid by the customer in case of return for refund.
To initiate a return, please contact our customer service team at [email protected]. You will receive instructions on how to return your item, including the return address.
Capital Printing Co
3636 Dime Cir
Austin, TX 78744
United States
If you have any questions or concerns about this refund and return policy, please contact us at:
We reserve the right to update or change our refund and return policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website after any modifications to this policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.
Shipping cost will be paid by the customer in case of return for refund